Keywords

ALB, Arm’s Length Bodies, Public Bodies, Quangos, Public Servants, Civil Servants

Housing Ombudsman (HousOmb)

Housing Ombudsman is a Executive NDPB sponsored by Ministry of Housing, Communities and Local Government. The purpose of THO as set out in the Housing Act 1996, amended by the Localism Act 2011, and and The Social Housing Regulation Act 2024, is to administer the Housing Ombudsman Scheme and to enable tenants and other individuals to have complaints about member landlords investigated in accordance with the Scheme approved by the Secretary of State.

Regional Remit

HousOmb operates in England. Their headquarters are located in London.


Cabinet Office | ALB Landscape Analysis 2023-24

Source: Office for National Statistics licensed under the Open Government Licence v.3.0 Contains OS data © Crown copyright and database right 2025

2023/24 Chair's Name

N/A

Established

1996

Ombudsman

N/A

Cabinet Office | ALB Landscape Analysis 2023-24

Finances

This figure provides an overview of Housing Ombudsman’s income and expenditure during the 2023/24 financial year.

Some ALBs, such as those with Trading Fund status, do not classify their spending data by RDEL, CDEL, and AME and will report £0 for these values.
For more information regarding RDEL, CDEL and AME, please see our analysis of ALB Spending.

Cabinet Office | ALB Landscape Analysis 2023-24


Staffing

The figure below shows the types of staff employed by Housing Ombudsman on 31 March 2024.


Cabinet Office | ALB Landscape Analysis 2023-24

Arms Length Bodies

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