Cabinet Office | ALB Landscape Analysis 2023-24
Keywords
ALB, Arm’s Length Bodies, Public Bodies, Quangos, Public Servants, Civil Servants
The Pensions Ombudsman (PensOmb)
The Pensions Ombudsman is a Tribunal NDPB sponsored by Department for Work and Pensions. The Pensions Ombudsman investigates and determines complaints and disputes concerning occupational and personal pension schemes. The Pension Protection Fund Ombudsman determines complaints and reviewable matters concerning the Pension Protection Fund; and also appeals against it in respect of its decisions as manager of the Financial Assistance Scheme.
Regional Remit
PensOmb operates in the UK. Their headquarters are located in London.
Cabinet Office | ALB Landscape Analysis 2023-24
Source: Office for National Statistics licensed under the Open Government Licence v.3.0 Contains OS data © Crown copyright and database right 2025
2023/24 Chair's Name
Anthony Arter
Established
1991
Ombudsman
Parliamentary & Health Service Ombudsman
Cabinet Office | ALB Landscape Analysis 2023-24
Finances
This figure provides an overview of The Pensions Ombudsman’s income and expenditure during the 2023/24 financial year.
Some ALBs, such as those with Trading Fund status, do not classify their spending data by RDEL, CDEL, and AME and will report £0 for these values.
For more information regarding RDEL, CDEL and AME, please see our analysis of ALB Spending.
Cabinet Office | ALB Landscape Analysis 2023-24
Staffing
The figure below shows the types of staff employed by The Pensions Ombudsman on 31 March 2024.
Cabinet Office | ALB Landscape Analysis 2023-24
Arms Length Bodies
Advisory Committee on Business Appointments
Crown Commercial Service
Committee on Standards in Public Life
Civil Service Commission
Equality and Human Rights Commission
Government Property Agency
House of Lords Appointments Commission
Social Mobility Commission
Senior Salaries Review Body
Security Vetting Appeals Panel
UK Statistics Authority
Crown Commercial Service
Committee on Standards in Public Life
Civil Service Commission
Equality and Human Rights Commission
Government Property Agency
House of Lords Appointments Commission
Social Mobility Commission
Senior Salaries Review Body
Security Vetting Appeals Panel
UK Statistics Authority
Advisory, Conciliation and Arbitration Service
British Hallmarking Council
Central Arbitration Committee
Competition Appeal Tribunal
Competition and Markets Authority
Companies House
Competition Service
Financial Reporting Council
Insolvency Rules committee
Low Pay Commission
Regulatory Policy Committee
Small Business Commissioner
The Insolvency Service
UK Trade Remedies Authority
British Hallmarking Council
Central Arbitration Committee
Competition Appeal Tribunal
Competition and Markets Authority
Companies House
Competition Service
Financial Reporting Council
Insolvency Rules committee
Low Pay Commission
Regulatory Policy Committee
Small Business Commissioner
The Insolvency Service
UK Trade Remedies Authority
The Arts Council of England
British Film Institute
The National Lottery Community Fund
British Library
British Museum
British Tourist Authority
The Charity Commission for England and Wales
Museum of the Home
Gambling Commission
Horserace Betting Levy Board
National Historic Buildings and Monuments Commission for England (known as Historic England)
Horniman Public Museum and Public Park Trust
Imperial War Museum
National Heritage Memorial Fund
National Museums & Galleries on Merseyside
Royal Museums Greenwich
The National Archives
National Gallery
Natural History Museum
National Portrait Gallery
The Reviewing Committee on the Export of Works of Art and Objects of Cultural Interest
Royal Armouries Museum
Sports Grounds Safety Authority
Sir John Soane's Museum
Science Museum Group
Sport England
The Advisory Council on National Records and Archives
Tate
Treasure Valuation Committee
The Theatres Trust
UK Anti-Doping
UK Sport
Victoria and Albert Museum
Wallace Collection
British Film Institute
The National Lottery Community Fund
British Library
British Museum
British Tourist Authority
The Charity Commission for England and Wales
Museum of the Home
Gambling Commission
Horserace Betting Levy Board
National Historic Buildings and Monuments Commission for England (known as Historic England)
Horniman Public Museum and Public Park Trust
Imperial War Museum
National Heritage Memorial Fund
National Museums & Galleries on Merseyside
Royal Museums Greenwich
The National Archives
National Gallery
Natural History Museum
National Portrait Gallery
The Reviewing Committee on the Export of Works of Art and Objects of Cultural Interest
Royal Armouries Museum
Sports Grounds Safety Authority
Sir John Soane's Museum
Science Museum Group
Sport England
The Advisory Council on National Records and Archives
Tate
Treasure Valuation Committee
The Theatres Trust
UK Anti-Doping
UK Sport
Victoria and Albert Museum
Wallace Collection
Advisory Committee on Releases to the Environment
Agriculture and Horticulture Development Board
Animal and Plant Health Agency
Consumer Council for Water
Centre for Environment, Fisheries and Aquaculture Science
Environment Agency
Forestry Commission
Forest Research
Independent Agricultural Appeals Panel
Joint Nature Conservation Committee
Board of Trustees of the Royal Botanic Gardens Kew
Marine Management Organisation
Natural England
Office for Environmental Protection
The Water Services Regulation Authority
Plant Varieties and Seeds Tribunal
Rural Payments Agency
Regional Advisory Committees Forestry and Woodlands Advisory Committees
DEFRAs Science Advisory Council
Seafish
Veterinary Medicines Directorate
Veterinary Products Committee
Agriculture and Horticulture Development Board
Animal and Plant Health Agency
Consumer Council for Water
Centre for Environment, Fisheries and Aquaculture Science
Environment Agency
Forestry Commission
Forest Research
Independent Agricultural Appeals Panel
Joint Nature Conservation Committee
Board of Trustees of the Royal Botanic Gardens Kew
Marine Management Organisation
Natural England
Office for Environmental Protection
The Water Services Regulation Authority
Plant Varieties and Seeds Tribunal
Rural Payments Agency
Regional Advisory Committees Forestry and Woodlands Advisory Committees
DEFRAs Science Advisory Council
Seafish
Veterinary Medicines Directorate
Veterinary Products Committee
Construction Industry Training Board
Education and Skills Funding Agency
Engineering Construction Industry Training Board
Institute for Apprenticeships and Technical Education
LocatED Property Limited
Office of the Childrens Commissioner
Ofqual
Ofsted
Oak National Academy
Office for Students
Student Loans Company
Standards and Testing Agency
School Teachers Review Body
Social Work England
Teaching Regulation Agency
Education and Skills Funding Agency
Engineering Construction Industry Training Board
Institute for Apprenticeships and Technical Education
LocatED Property Limited
Office of the Childrens Commissioner
Ofqual
Ofsted
Oak National Academy
Office for Students
Student Loans Company
Standards and Testing Agency
School Teachers Review Body
Social Work England
Teaching Regulation Agency
Active Travel England
British Transport Police Authority
Driver and Vehicle Licensing Agency
Driver and Vehicle Standards Agency
East West Railway Company Limited
High Speed Two (HS2) Limited
Maritime and Coastguard Agency
Northern Lighthouse Board
National Highways
Network Rail
Office of Rail and Road
Traffic Commissioners for Great Britain
Transport Focus
Vehicle Certification Agency
British Transport Police Authority
Driver and Vehicle Licensing Agency
Driver and Vehicle Standards Agency
East West Railway Company Limited
High Speed Two (HS2) Limited
Maritime and Coastguard Agency
Northern Lighthouse Board
National Highways
Network Rail
Office of Rail and Road
Traffic Commissioners for Great Britain
Transport Focus
Vehicle Certification Agency
Advisory Committee on Clinical Impact Awards
British Pharmacopoeia Commission
Commission on Human Medicines
Care Quality Commission
Committee on Mutagenicity of Chemicals in Food, Consumer Products and the Environment (COM)
Review Body on Doctors and Dentists Remuneration
Human Fertilisation and Embryology Authority
Health Research Authority
Health Services Safety Investigations Body
Human Tissue Authority
Independent Reconfiguration Panel
Medicines and Healthcare Products Regulatory Agency
NHS England
NHS Pay Review Body
National Institute for Health and Care Excellence
UK Health Security Agency
British Pharmacopoeia Commission
Commission on Human Medicines
Care Quality Commission
Committee on Mutagenicity of Chemicals in Food, Consumer Products and the Environment (COM)
Review Body on Doctors and Dentists Remuneration
Human Fertilisation and Embryology Authority
Health Research Authority
Health Services Safety Investigations Body
Human Tissue Authority
Independent Reconfiguration Panel
Medicines and Healthcare Products Regulatory Agency
NHS England
NHS Pay Review Body
National Institute for Health and Care Excellence
UK Health Security Agency
Advisory Committee on Animal Feedingstuffs
Advisory Committee on the Microbiological Safety of Food
Advisory Committee on Novel Foods and Processes
Advisory Committee for Social Science
Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment
FSA Science Council
Food Standards Agency
Advisory Committee on the Microbiological Safety of Food
Advisory Committee on Novel Foods and Processes
Advisory Committee for Social Science
Committee on Toxicity of Chemicals in Food, Consumer Products and the Environment
FSA Science Council
Food Standards Agency
Advisory Council on the Misuse of Drugs
Animals in Science Committee
Biometrics and Forensics Ethics Group
College of Policing
Disclosure and Barring Service
Gangmasters and Labour Abuse Authority
Independent Office for Police Conduct
Investigatory Powers Tribunal
Migration Advisory Committee
National Crime Agency Remuneration Review Body
National Crime Agency
Office of the Immigration Services Commissioner
Police Appeals Tribunal
Police Remuneration Review Body
Security Industry Authority
Technical Advisory Board
Animals in Science Committee
Biometrics and Forensics Ethics Group
College of Policing
Disclosure and Barring Service
Gangmasters and Labour Abuse Authority
Independent Office for Police Conduct
Investigatory Powers Tribunal
Migration Advisory Committee
National Crime Agency Remuneration Review Body
National Crime Agency
Office of the Immigration Services Commissioner
Police Appeals Tribunal
Police Remuneration Review Body
Security Industry Authority
Technical Advisory Board
Advisory Committee on Conscientious Objectors
Armed Forces Covenant Fund Trust
Armed Forces Pay Review Body
AWE PLC
Defence Equipment and Support
Defence Science and Technology Laboratory
Independent Medical Expert Group
National Army Museum
National Museum of the Royal Navy
Nuclear Research Advisory Council
Royal Air Force Museum
Scientific Advisory Committee on the Medical Implications of Less-Lethal Weapons
Submarine Delivery Agency
Single Source Regulations Office
UK Hydrographic Office
Veterans Advisory and Pensions Committees
Armed Forces Covenant Fund Trust
Armed Forces Pay Review Body
AWE PLC
Defence Equipment and Support
Defence Science and Technology Laboratory
Independent Medical Expert Group
National Army Museum
National Museum of the Royal Navy
Nuclear Research Advisory Council
Royal Air Force Museum
Scientific Advisory Committee on the Medical Implications of Less-Lethal Weapons
Submarine Delivery Agency
Single Source Regulations Office
UK Hydrographic Office
Veterans Advisory and Pensions Committees
Advisory Committees on Justices of the Peace
Criminal Cases Review Commission
Children and Family Court Advisory and Support Service
Criminal Injuries Compensation Authority
Civil Justice Council
Civil Procedure Rule Committee
Criminal Procedure Rule Committee
Family Justice Council
Family Procedure Rule Committee
HM Courts and Tribunals Service
HM Prison and Probation Service
Independent Advisory Panel on Deaths in Custody
Independent Monitoring Authority for the Citizens Rights Agreements
Judicial Appointments Commission
Legal Aid Agency
Legal Services Board
Law Commission
Office of the Public Guardian
Parole Board
Prison Service Pay Review Body
Sentencing Council for England and Wales
Tribunal Procedure Committee
Youth Justice Board for England and Wales
Criminal Cases Review Commission
Children and Family Court Advisory and Support Service
Criminal Injuries Compensation Authority
Civil Justice Council
Civil Procedure Rule Committee
Criminal Procedure Rule Committee
Family Justice Council
Family Procedure Rule Committee
HM Courts and Tribunals Service
HM Prison and Probation Service
Independent Advisory Panel on Deaths in Custody
Independent Monitoring Authority for the Citizens Rights Agreements
Judicial Appointments Commission
Legal Aid Agency
Legal Services Board
Law Commission
Office of the Public Guardian
Parole Board
Prison Service Pay Review Body
Sentencing Council for England and Wales
Tribunal Procedure Committee
Youth Justice Board for England and Wales
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